Join Our Team

Interested in working with a fun, professional dental group? Join our team at Pediatric Dentistry & Orthodontics Of Virginia! We are currently accepting applications for smart and ambitious individuals to help enhance our practice.

Available Positions:

Patient Experience Assistant – Must Love Kids

Busy bi-specialty pediatric dentistry/orthodontic practice seeks a positive, energetic team oriented Patient Experience Assistant.  You will be the face of the practice or all patients and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy going personality while also being very perceptive. You should be able to handle both positive and negative feedback well and give accurate information. A customer first approach is essential. The ideal candidate will be able to multi-task gracefully and get along well with our wonderful team. Experience in a medical or dental field/office is preferred.

Responsibilities:

  • Keep front desk tidy and presentable

  • Greet and welcome guests

  • Answer questions and address complaints

  • Answer all incoming calls in a positive welcoming manner

  • Receive letters, packages etc. and distribute them

  • Keep updated records and files

  • Other duties as assigned

Requirements:

  • Proven experience as front desk representative, agent or relevant position

  • Preferred medical or dental office experience

  • Familiarity with office machines (e.g. fax, printer etc.)

  • Proficient in English (oral and written)

  • Strong communication and people skills

  • Good organizational and multitasking abilities

  • Problem-solving skills

  • Customer service oriented

  • High School diploma; additional qualifications will be a plus

Job Application

Please do the following to be considered for hire:

  • Complete & submit the Job Application above
  • Send resume and a letter of reference to SRoper@pdova.com